Privacy Policy

April 2023

Designlogic is committed to protecting your Personal Information and this policy outlines our ongoing obligations to you in respect of how we manage this.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

What is Personal Information and why do we collect it?

In this Policy, “personal information” is information or an opinion that identifies an individual. Examples of Personal Information we collect may include names, addresses, email addresses, phone and facsimile numbers.

The kinds of Personal Information we collect are:

  • contact details (including email addresses)

  • names

  • details of your visits to our site (including traffic and location information, your IP address, operating system and browser type, which pages you visit, weblogs and other communication information).

We may also collect your personal information from time to time for any the following purposes:

  • to personalise and customise your experience when using our website (so that our website is presented in the most effective manner for you and for your devices)

  • to manage and enhance our products and services;

  • for network analysis, security and system administration (including providing support services to customers)

  • to investigate any complaints about or by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or have engaged in any unlawful activity, or

  • as required or permitted by any law (including Australian privacy legislation).

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

How We Collect Information

When you visit our Website, we may collect information about your computer, including your IP address, operating system and browser type through the use of “cookies”, “applets” or similar devices or programs. This aggregated, de-personalised information assists us to customise your experience of our website, and to analyse the usage of our website.

If you contact us (for example, if you submit a request or comment to us, enter any competition, or choose to register or create an account with us), we may collect the Personal Information you provide for that purpose or for a related purpose. We may also collect your Personal Information when you post material to our site or to any of our social media profiles.

From time to time, when collecting information from you, we may also ask you to “opt in” to consent to us using or disclosing your Personal Information other than in accordance with this Privacy Policy or any applicable law. As part of our commitment to protecting your privacy, you will also be given the opportunity to “opt out” from receiving communications from us or from third parties that send communications to you in accordance with this Privacy Policy or in accordance with any additional consent you give, and we will comply with your decision.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained;

  • For a secondary purpose that is directly related to the primary purpose;

  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and

  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Designlogic will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. Designlogic will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and us available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

100 Walker Street, North Sydney 2060
studio@designlogic.com.au